FROM GOOD TO GREAT
Nowadays IQ is considered to be a threshold competency in the workplace; you must have a certain level of cognitive ability to perform in a role, but intellectual intelligence alone will not result in elevated professional success.
What’s needed is Emotional and Social Intelligence (ESI): the difference between good and great; the ability to recognise and understand emotions in yourself and others; your ability to use that awareness to manage your behaviour and relationships.
Without it, you can have a high IQ, a top class education, an incisive, analytical mind, an endless supply of smart ideas… but you won’t make a great leader… of self OR others.
Self-awareness is the entry point to effective leadership. It is only by understanding ourselves that we can fully understand what our impact is on others.
Although the term ‘emotional intelligence’ first appeared in research papers in the late 60’s, it wasn’t until the publication of the book Emotional Intelligence – Why It Can Matter More Than IQ in 1995, that EI theory was popularised across the business world.
Over the last 20+ years, the book’s author, psychologist and science writer David Goleman, together with Richard Boyatzis – Professor of Organisational Behaviour, Psychology, and Cognitive Science at Case Western Reserve University – have researched and statistically validated an ESI 360 that has been integrated into our learning format… and we’re proud to be accredited in their Emotional & Social Competency Inventory (ESCI).
There are four parts, or domains, that make up the Goleman/Boyatzis Emotional and Social Competence model that we use throughout our YourBrand™ framework:
1. SELF-AWARENESS
Your ability to accurately perceive your emotions and stay aware of them as they happen.
2. SELF-MANAGEMENT
Your ability to use awareness of your emotions to stay flexible and positively direct your behaviour.
3. SOCIAL AWARENESS
Your ability to accurately pick up on emotions in other people and understand what is really going on.
4. RELATIONSHIP MANAGEMENT
Your ability to use awareness of your emotions, and the emotions of others, to manage interactions successfully.
In each of these four domains, there are competencies that separate an average leader from a great one. These 12 competencies form the building blocks of ESI. Each of the competencies is
Unlike IQ, Emotional and Social Intelligence is a skill. Each competency can be learned and improved on over time. ESI is also not defined by a single number – each of the competencies is considered separately.
Do you know someone with great goal orientation, but zero empathy, for example?
We’ve taken the Goleman/Boyatzis ESI framework and developed a unique, 4-colour Insights Discovery model to build capability – and confidence – across each of the 12 competencies.
So which colour energies do you need to be Emotionally and Socially competent? The answer? All of them. Our colour energy preferences are just that! Preference.
Contrary to popular belief, there’s no direct correlation between Jung‘s ‘Feeling’ function and ESI. All Attitudes (Introversion/Extraversion), Functions (Thinking/Feeling and Sensation/Intuition), and Function-Attitude combinations are affected by emotions.
Whatever our colour energy preference are, every combination provides natural advantages – and challenges – in building each of the Emotional and Social Intelligence competencies? Our colour energy preferences are simply the lens though we which we see – and act on – of each of the 12 competencies of the ESI Leadership Competency model.
Building Emotional and Social Intelligence requires us to use emotional information from our ourselves and others, our Irrational Functions – Sensation/Intuition
Our emotional awareness then needs to be integrated with our Rational Functions (Thinking/Feeling) – how we make decisions and judge a situation – to choose a course of action.
Then, how do we act? Is our preference to stand back and observe, or charge straight in? (our Attitude, Introversion or Extraversion).
In other words, “Emotional Intelligence is the habitual practice of using thinking about feelings and feelings about thinking to guide behaviour.”
Building our skills in ESI needs a blend of all for colour energies. This enables us to develop across each of the 4 domains, by setting a solid foundation for the growth and development of Emotional and Social Intelligence.
So from ‘Flip and Stick’ – now on our virtual, interactive flip charts! – to ‘Your Soundtrack’, we explore and develop Self-Awareness into Self Management, Social Awareness, and Relationship Management.
All based on Insights Discovery… and part of of our SETA Accredited programmes!
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